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contact us

by phone:

Library Phone: 847-382-1300

Customer Service (renewal and account questions):
847-382-1300 x 3

Adult Services Desk:
847-382-1300 x 1

Youth Services Desk:
847-382-1300 x 2


South Branch

Text us during regular business hours.
Send your text message to 66746:
type code askbal the first time you send us a message.


Contact us to schedule an appointment for help with

OverDrive ebooks & audiobooks

Freegal music downloads

iPads & ereaders

social networking

genealogy databases

business research


Form for sending an email to a library department head.
Form for sending an email to the Board of Trustees.

or fill in the form below:

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When will my question be answered?

We'll do our best to answer your question, or suggest how you can further pursue your question, within 24 hours (one business day - excluding weekends and holidays). If clarification is needed about your question, you will be contacted and depending on response time this may delay the process beyond 24 hours!